Terms and Conditions

Effective as of January 1, 2022

Thanks for choosing "GLOBALCELL EU". Please read these Terms & Conditions ("T&Cs"), which contain important information about your relationship with "GLOBALCELL EU", including mandatory arbitration of disputes between us, instead of class actions or jury trials. You will become bound by these provisions once you accept these T&Cs.

WHO IS THIS AGREEMENT WITH?

These T&Cs are an agreement between you and us and our controlled subsidiaries, assignees and agents.

HOW DO I ACCEPT THESE T&Cs?

You accept these T&Cs by doing any of the following things:

·         giving us a written or electronic signature or confirmation, or telling us orally that you accept;

·         activating, using or paying for our Services or a Products.

If you don't want to accept these T&Cs, don't do any of these things.

When you accept, you're confirming us that you are of legal age (which means you are either legally emancipated, or have reached the age of majority as defined in your jurisdiction) and that you are able to enter into a contract. If you accept for an organization, you're confirming us that you are authorized to bind that organization, and references to "you" in these T&Cs may mean the organization.

ARE THERE ANY OTHER TERMS THAT APPLY TO ME?

Yes, in case of concluding an individual contract, which will automatically include these T&Cs and also other/ additional terms regarding your Rate Plan etc.

HOW DO I RESOLVE DISPUTES WITH "GLOBALCELL EU"?

By accepting these T&Cs, you are agreeing to resolve any dispute with us through binding arbitration and to waive your rights to a jury trial and to participate in any class action suit.

For any and all disputes or claims you have, you must first give us an opportunity to resolve your claim by sending a written description of your claim. You and we each agree to negotiate your claim in good faith. You agree that you may not commence any arbitration proceeding unless you and we are unable to resolve the claim within 60 days after we receive your claim description and you have made a good faith effort to resolve your claim directly with us during that time.

If we are unable to resolve your claim within 60 days despite those good faith efforts, then either you or we may start arbitration proceedings in Bulgaria (under the laws of Bulgaria).

WHAT IS A RATE PLAN?

Your "Rate Plan" includes your Service allotments, for example, for minutes, messages or data, rates and other terms. "GLOBALCELL EU" may introduce access to new technologies, features, or services that you can add for an additional charge. If any term in your Rate Plan conflicts with these T&Cs, the term in your Rate Plan governs.

HOW DO I GIVE OTHER PEOPLE ACCESS TO MY ACCOUNT?

If you want someone else to be able to access and manage your account, you can establish them as an "Authorized User," so they can:

• Make changes to your account;
• Add or remove services or features to your account;
• Receive notices and disclosures on your behalf;
• Purchase Devices for use with our Service, including under an installment plan; and
• Incur Charges on your account.

WHAT IF I DON'T PAY ON TIME?

We may charge a late fee of up to the highest amount allowed by law. We may also charge a returned payment fee at the highest amount permissible by law. We may restrict your payment methods to cashier's check, money order, or other similar secure forms of payment at any time for good reason. If you fail to pay on time and we refer your account to a third party for collection, a collection fee will be assessed by "GLOBALCELL EU" and will be due at the time of the referral to the third party. The fee will be calculated as a percentage of the amount due to the extent permitted, or not otherwise prohibited, by applicable law. If we accept late or partial payments, you still must pay us the full amount you owe, including late fees. We will not honor limiting notations you make on or with your checks. Late payment, non-payment and/or collection fees are intended to be a reasonable advance estimate of our actual costs resulting from late payments and non-payments by our customers; these costs are not readily ascertainable and are difficult to predict or calculate at the time that these fees are set. You and we each agree that if you fail to timely pay amounts due, we may assign your account for collection, and the collection agency may pursue, in small claims court, claims limited strictly to the collection of the past due amounts and any interest or costs of collection permitted by law or this Agreement. If your account is unpaid or otherwise not in good standing, your service may be reduced, suspended, or terminated.

AM I REQUIRED TO MAKE A DEPOSIT?

We may require you to make a deposit or prepayment for Services. We can apply deposits, payments, or prepayments in any order to any amounts you owe us on any account. This deposit is refundable, and will be applied as a credit to your account along with interest as may be required by law.

CAN "GLOBALCELL EU" CHANGE OR TERMINATE MY SERVICES OR THIS AGREEMENT?

Yes, we may change, limit, suspend or terminate your Service or this Agreement at any time, including if you engage in any of the prohibited uses.

PRIVACY POLICY

We monitor general trends in the use of our services and platforms but do not ever track individual visitors.

We do not collect information concerning individual visitors unless that information is voluntarily disclosed. We do not collect any information such as the name, mailing address, email address, or phone number of the visitor without the visitor's knowledge and permission. Personally identifiable information, such as name, mailing address, email address, and possibly additional information, that must be provided for specific services or correspondence will not be given to third parties. We do not sell or rent information voluntarily disclosed to us.

CHOICE OF LAW

This Agreement is governed by the law of Bulgaria. Foreign laws do not apply.